Introduction
This Privacy Policy describes how the Kakra VPN application ("we," "our," or "us") developed by NetMaker handles information collected from users. We are committed to protecting your privacy and ensuring transparency about our data practices.
Kakra VPN is designed with your security in mind. This policy outlines the information we collect and how it is used to enhance your experience while maintaining your privacy.
Important: We collect device IDs solely for the purpose of preventing multiple logins per account. This is our only use of device identifiers.
Information We Collect
a. Device Information
To ensure account security and prevent misuse, we collect:
- Device ID - To prevent multiple logins per account
- Device Model - For troubleshooting and compatibility
- Operating System Version - To optimize app performance
b. Non-Personal Information
We collect limited non-personal information to improve app functionality:
- App performance metrics
- Feature usage statistics
- Session duration and frequency
Security Note: Device IDs are stored securely and are not associated with any personally identifiable information. They are used exclusively for preventing multiple concurrent logins.
Data Collection Summary
| Data Type | Collected | Purpose | Stored |
|---|---|---|---|
| Device ID | Yes | Prevent multiple logins | Encrypted |
| Account Credentials | No | N/A | N/A |
| Location Data | No | N/A | N/A |
| Personal Information | No | N/A | N/A |
| Usage Analytics | Yes (Anonymous) | Improve app experience | Anonymized |
How We Use Information
a. Device ID Usage
We use device IDs for a single, specific purpose:
- Account Security: To ensure only one active session per account
- Prevent Abuse: To protect against credential sharing and unauthorized access
b. Non-Personal Information
We use non-personal information exclusively for:
- Improving app performance and stability
- Understanding how features are used
- Identifying and fixing technical issues
- Planning future enhancements
c. Legal Compliance
We may access or disclose information only when required by law:
- To comply with court orders or legal processes
- To protect our rights or property
- To prevent fraud or security threats
Security Measures
We implement industry-standard security measures to protect your information:
Encryption
All sensitive data is encrypted in transit and at rest
Access Control
Strict access limitations to sensitive information
Regular Audits
Security assessments to identify vulnerabilities
Data Minimization
Collecting only essential information
Device ID Protection: Device identifiers are stored separately from other data and are never combined with personal information. They are retained only for the duration of your account's active status.
Data Sharing
We do not share your information with third parties except in these specific circumstances:
- Service Providers: Trusted partners for infrastructure services under strict confidentiality agreements
- Legal Requirements: When required by law enforcement or legal processes
- Business Transfers: In connection with a merger or acquisition
We never sell or rent your personal information to advertisers or data brokers.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your data:
- Access: Request information about data we hold
- Deletion: Request deletion of your device ID
- Correction: Request correction of inaccurate information
- Objection: Object to certain processing activities
To exercise these rights, please contact us using the information below.
Contact Us
If you have questions about this policy or wish to exercise your rights:
Contact Privacy TeamNetMaker
Privacy Office
[email protected]